FAQ & POLICIES

You may be asking yourself somethings. We've got some of those answers. If our responses below still leave your thoughts unanswered, contact us through our contact form.

Shipments

Shipments usually complete within 3-5 business days. However, we suggest placing orders up to a two weeks in advance to avoid any delays out of our control that may result in postponing your treatment cycle. Note that medications will be shipped in European packing and not in its original box.

Orders

To fill your order, we require a copy of a prescription from a licensed physician. We protect all of your information against unauthorized access or release. You can submit orders three ways via email, fax, or website. Note that your order is not complete when submitting online.

General Questions

Here are some more frequently asked questions.

Cold Shipping

ORDERS SHIP WITH ICE PACKS*

*ORDERS WITH COLD MEDS

Payment methodsPayment methodsPayment methods

ACCEPT MAJOR PAYMENT METHODS

VISA/MC CREDIT CARD ONLY

Fast Shipping

FAST SHIPPING GUARANTEED

STANDARD OR OVERNIGHT