You may be asking yourself somethings. We've got some of those answers. If our responses below still leave your thoughts unanswered, contact us through our contact form.
Important Disclaimer!
By placing an order with Save IVF, the customer understands and agrees that Save IVF will not be held responsible for any injuries caused by improper handling of the medications, i.e. glass vials or any other injection-related incidents. The patient assumes responsibility to get full training from their nurse team. The patient also understands that the medications come in European packaging. Patients can request English instructions via email from our customer service team as well as video instructions. Patients can also find video instructions here.
Shipments
From start to finish, the entire ordering process takes between 7-10 business days. However, we suggest placing orders up to a two weeks in advance to avoid any delays out of our control that may result in postponing your treatment cycle. Note that medications will be shipped in European packing and not in its original box.
Your order is processed and fulfilled after your payment is confirmed. Standard shipping has a delivery window of 5-7 business days. If you live in a rural area please add an additional business day or two for delivery (7-10 business days).
Standard shipping (5-7 business days) is $85
All Sales Are Final
Please be informed that for consumer protection, all medication is non-returnable and non-refundable. This ensures that your medication has been maintained properly and has not been tampered with. Save IVF will not accept any medication for returns or refunds under any circumstances. All sales are final. We do not take responsibility for unused medication for any reason. Federal Law Prohibits Return of Prescription Medication for Resale.
Medications will be shipped in European packing and not in its original box.
Due to worldwide customs prohibitions we are unable to supply loose syringes and needles. In some cases they are sealed in the package as an integral part of the package. You can obtain extra syringes from your physician or local pharmacy.
Patients can request medication information sheets at order@saveivf.com.
There are no taxes placed on these medications since they are for individual/private use.
Orders are shipped after payment has cleared. Credit card payment submission takes 24 hours to process. Once cleared, order is processed and fulfilled within 24 hours.
Any payments cleared on Friday will be packaged the following Monday.
Orders
To fill your order, we require a copy of a prescription from a licensed physician. We protect all of your information against unauthorized access or release. You can submit orders four ways via email, phone, fax, or website. Note that your order is not complete when submitting online.
Email a copy of a valid prescription from a licensed physician, as well as a filled out Save IVF order form to order@saveivf.com. Emails are sent to our processing department. There is an associated risk when using any form of electronic medium. Save IVF claims no liability in the case of 3rd party fraudulence or misconduct.
Fax a copy of a valid prescription from a licensed physician, as well as a filled out Save IVF order form to 1 (877) 235-2283. All fax orders are converted into electronic messages and sent to our processing department. There is an associated risk when using any form of electronic medium. Save IVF claims no liability in the case of 3rd party fraudulence or misconduct.
Submit your order through the online checkout process. Upon placing an order online, please email a copy of prescription to order@saveivf.com. A customer representative will then email an itemized quote with payment instructions.
Orders may be canceled within 6 hours of the payment submission. Orders may be not be canceled after payment has been confirmed.
In order to process an order a copy of a valid prescription from a licensed physician will need to be provided. All prescriptions are verified.
Save IVF offers two payment options:
1. Credit Card - Card must strictly be VISA or MASTERCARD credit card only. A debit credit card will be declined and delay the ordering process. Payment takes 24 hours to process. After payment clears we proceed with shipment. (Any payments received on Friday will be cleared and packaged the following Monday.) Paying by credit card will include an ADDITIONAL 5% transaction fee.
2. Money Order - Money order will need to be shipped to our PO Box. Note customers are responsible for paying the shipping fee. Customer's order is shipped when payment is received. (We recommend to ship expedited.) Paying by money order will NOT include the ADDITIONAL 5% transaction fee.
Credit card payment takes 24 hours to process. After payment clears we proceed with shipment. Any payments received on Friday will be cleared and packaged the following Monday.
Money orders must be received in order for warehouse to ship out customer's order.
Both the FDA and European Medicines Agency require medications to be dispensed with an expiration date and lot numbers. Medications we ship ALWAYS have expirations 1-4 years from the time of shipment giving you ample time to use the medications.
From start to finish, the entire ordering process takes between 7-10 business days. Once an order is received and payment is submitted, there is 24 hours waiting period for payment to confirm. After payment clears, your order is shipped within 24 hours. (Unless payment is cleared on a Friday. Orders will then be packaged the following Monday.) Shipping window is 5-7 business days after the order leaves the warehouse.
Now that you've submitted your order, a customer representative from our processing department will send you an invoice for you submit payment. Note that we must verify your prescription in order to send your medication.
Orders submitted on weekends will be processed the following business day.
General Questions
Here are some more frequently asked questions.
Absolutely! Please call 1 (800) 439-6086 during business hours and one of our customer representatives can assist you.
European regulations have proposed pricing limitations on pharmaceutical companies, therefore lowering the cost of health products. These regulations enable consumers to purchase these items at a discounted price compared to other markets. Furthermore, we have streamlined the distribution process which leads to reduced logistical cost. These savings are then passed onto our valued customers.
You have the right to import medicines as long as you have a valid prescription and it is for non-commercial personal use. Also cannot buy more than a 90 supply.
We are 100% COMMITTED TO CUSTOMER PRIVACY. We do not share customer information with any third parties outside our network
By visiting SaveIVF.com, you are accepting the practices described in the Terms & Conditions below. Please read the terms and conditions of use carefully before using this website.
ORDERS SHIP WITH ICE PACKS*
*ORDERS WITH COLD MEDS
ACCEPT MAJOR CREDIT CARDS
VISA OR MASTERCARD CREDIT CARD ONLY
FAST SHIPPING
5-7 BUSINESS DAYS
GUARANTEED SHIPPING
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